Once the administrator has logged in, on the left of the screen they will be able to see an options menu divided into 6 different areas:
Home: configuration of administrator data.
Configuration Wizard: user-friendly creation and maintenance of operators and operatorsí groups + buttons and banner.
Administration: this option displays the administratorís data, and permits changes at any time. The only data the administrator may not modify is their login.
Set Up: creation and maintenance of site operators.
Customization: graphical customization options for the service + predefined messages.
Accounts: allows to see payment status and to pay money.
Surveys: allows the creation of pre and post conversation surveys, as well as consultation of the results stored.
Reporting: statistics regarding operator connections, conversations held...
The following are the different options in these 8 areas, and we comment on the possibilities for each one:
Log out: closes the administratorís session.
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